Support

Saturday is just Alex and Michelle: two scientists who race, two athletes who built the thing they wished existed. When you email us, one of us reads it. Usually within a business day, sometimes within an hour. Sometimes 72 hours if someone’s racing. We appreciate your patience and understanding more than you know. See you on the next starting line!

Get in touch

Subscription & account

Everything lives at saturday.fit/manage: change plan, pause, cancel, update payment. Upgrades, downgrades, and cancellations are easy and can be done anytime, and we always prorate in favor of YOU.

  • iOS subscriptions can also be managed in Settings → [Your Name] → Subscriptions.
  • Android subscriptions can also be managed in the Google Play Store → Profile → Payments & subscriptions.
  • Refunds: within 14 days of purchase, no questions asked, fully refundable. Email support@saturdaymorning.fit and we’ll take care of it.

Get or open the app

Bug reports & feature requests

Found a bug? Got an idea? Don’t sit on it. Email us, or post on the forum so other athletes can chime in. To save a back-and-forth, and get a fix into your hands faster, include:

  • Device and OS version (e.g. iPhone 15 Pro, iOS 18.4 or Pixel 8, Android 15)
  • Saturday version (About Saturday in the app menu)
  • What you were trying to do
  • What actually happened. Screenshot or screen recording is gold

We read every report. Features and fixes ship when they’re ready, not when a board wants a quarterly update, so a real bug can be patched the same day if we can reproduce it.

Integrations

Connect a fitness platform and Saturday turns your real training into sharper fuel and hydration prescriptions. Full transparency on what we read from each platform lives on the Integrations page; the legal detail is in the Activity-Platform Integration Disclosure.

Connect a platform

  1. In the Saturday app, open My Profile and tap Sync Your Apps. It lists the platforms you can connect.
  2. Tap Connect beside your platform.
  3. You’ll be sent to that platform’s own authorization screen, which shows exactly what you’re granting. Approve it, and your recent activities start importing.

Disconnect a platform

Disconnect from My Profile → Sync Your Apps: tap ⋮ beside the platform, then No, Unlink Me, then Yes, Disconnect. That stops new data coming in (we stop syncing and, where the platform lets us, revoke Saturday’s access); what happens to the data already imported is set out in the Activity-Platform Integration Disclosure.

You can also revoke Saturday in the platform’s connected-apps settings. Some platforms tell us when you do, and we then treat it as an in-app disconnect. For the others, new data stops arriving; disconnect in Saturday too so the imported data is handled as the disclosure describes.

What each platform shares with Saturday

intervals.icu. On a planned workout, Saturday sets the carbohydrates-per-hour figure on the calendar entry to your plan’s figure. It does this on its own when the entry has no figure or still has the one Saturday set; it replaces a figure you or your coach entered only if you tell it to (Yes, Always when the app asks, or Auto-send carbs to Intervals.icu in Preferences). On a completed activity, Saturday posts one comment with the fuel, hydration, and electrolyte plan for that session when you tap Send, or on its own if you turn on Auto-post nutrition comments in Preferences. When your plan changes, Saturday edits its comment rather than adding another.

We read your training history on every platform, and can send your fueling plan back to three. On intervals.icu and TrainingPeaks, Saturday posts it as a comment on your activity when you tap Send or turn on auto-send, and on intervals.icu it also sets the carbs per hour on your planned workout. On Garmin, when you accept a fueling plan for a single-sport session as a Saturday member, Saturday may add it to your Garmin Connect calendar as a “Saturday Fuel Plan” workout. We never change or delete your underlying training data on any platform, and the disclosure sets out exactly what each one gets. We train our models only where a platform’s terms allow it, and with your OK where they require it, never on data from athletes under 18. A quick guide to what we pull, and whether it can help train our models:

  • Garmin: completed activities and streams (power, heart rate, pace, GPS, temperature); no daily health data. Not used to train our models; we will ask for your consent in the app first. Shown as “Garmin” with your device model (for example, “Garmin Forerunner 965”).
  • intervals.icu: planned + completed activities, per-second streams, and wellness (HRV, sleep, resting HR, readiness, VO2 max, weight). Can train our models.
  • Wahoo: completed activities and their workout files. Not used to train our models today. Wahoo may also use this data for its purposes under its terms.
  • Polar / Suunto / TrainingPeaks: completed activities, plus Polar recovery, sleep, and physical profile, Suunto sleep and recovery, and TrainingPeaks planned workouts and profile. Polar and TrainingPeaks workouts train our models only if you allow it in the app; Suunto’s do not today.

If you are 18 or older, workouts from intervals.icu, Wahoo, Polar, Suunto and TrainingPeaks also tune the personal pace estimate Saturday keeps for you. Workouts imported from TrainingPeaks or intervals.icu show that platform’s icon in your activity list. The disclosure sets out what we read from each platform.

We do not connect to, import from, or train on Strava or Oura.

Request your data or deletion

  • Disconnect any integration (above) to stop new data; the disclosure sets out what happens to the data already imported. To remove data yourself, delete the activity in the app, email support@saturdaymorning.fit, or delete your account.
  • Delete everything: email support@saturdaymorning.fit or tap Permanently Delete Your Account on My Profile. We delete your account data, including every connected platform’s data, within 24 hours, and end every connection. Backup copies expire within 84 days and data warehouse copies within 100 days, and the App Privacy Policy lists the few records we keep after deletion and why.
  • Export your data: email us and we’ll send a copy of everything we hold. We comply with GDPR, CCPA, and Washington’s My Health My Data Act.
  • Deleted data is left out of all future model training; models already trained stay in use. Chats you rate in Saturday AI can help train Saturday’s assistant; My Profile > Preferences shows whether this is on for you.

Integration troubleshooting

  • A “Reconnect” prompt, or activities stopped syncing: your platform may have expired the connection. Open Sync Your Apps and reconnect; it takes a few seconds and your history backfills.
  • An activity is missing: most platforms sync within minutes, but some only push when you next open their app. Open the source app, then pull-to-refresh in Saturday.
  • Wrong device shown in attribution: the device model comes straight from the activity record. If it looks wrong, the activity was likely recorded or edited on a different device; re-syncing the corrected activity fixes the label.
  • A platform you use isn’t listed: we roll integrations out gradually, so this page and the Activity-Platform Integration Disclosure describe some platforms your app does not offer yet. Sync Your Apps shows the ones you can connect today.
  • Still stuck? Email support@saturdaymorning.fit with your platform name and what happened. A founder reads it.

Your data & privacy

Your data is yours. Always.